Rackspace – Overview:
Rackspace is a hosting solutions provider based in San Antonio, TX. They are privately held and have approximately 2100 employees. Rackspace clients are located throughout the world. Their data centers are physically located in the US, the UK, The Netherlands and Hong Kong.
Rackspace Company History:
Rackspace was founded in 1998, originally as a small ISP in founded Richard Yoo’s garage. He paired up with two others, Dirk Elmendorf and Patrick Condon, and began offering internet application development for end user clients. They soon discovered that there was a solid market for hosting services with a strong focus on customer service and support. In fact, “fanatical support” has recently become Rackspace’s main selling point that differentiates them from their competitors.
Company Culture at Rackspace:
Rackspace has received kudos for the level of openness and sharing of information between the company management and employees. The management often holds meetings where financial information is shared with employees. The employee testimonials summarize some of the benefits of the company culture that employees enjoy.
Compensation Information for Rackspace:
Rackspace acknowledges that they ask a lot of their employees (the fanatical support they provide) and as a result, they provide a comprehensive compensation program. In addition to competitive base pay and bonuses, Rackspace offers a benefits package that includes the usual health and wellness programs. In addition, they offer extensive training through Rackspace University, a free fitness facility onsite and extensive employee development programs.